Zan Image Printer Tips

Follow the instructions below to correct any errors that occur during the printing:

1. Close all printing applications.

2. Bring up the Task List by right-clicking on the Task Bar and choosing "Task Manager", select zvprtsrv.exe and click the "End Process" button to close all running instances of zvprtsrv.exe.
Run following command from the command prompt if you are unable to stop zvprtsrv.exe from the Task Manager:
C:\Program Files\zvprt50>zvprtsrv -stopall

3. Open the command prompt, and type: net stop spooler, this will stop the print spooler service.

4. Then type: net start spooler, this will restart the print spooler service.

5. For normal printing (by selecting Print from the File menu), the core application zvprtsrv.exe will be automatically launched at the beginning of the first print job, and will keep running until Windows is rebooted or you explicitly close it. But for batch document conversion or other cases (such as printing from the system account or Windows service), zvprtsrv.exe may not be launched automatically; You will be unable to print if zvprtsrv.exe is not running. In these situations, you need to explicitly load zvprtsrv.exe first from the command prompt before printing:
C:\Program Files\zvprt50>zvprtsrv "Zan Image Printer(bw)"
Where zvprtsrv.exe is located in the installation folder (usually C:\Program Files\zvprt50).
The printer name must be surrounded by double quotes. You need to run zvprtsrv.exe for each printer you installed. For example, if you have another printer Zan Image Printer(Color) installed, you also need to run the following command:
C:\Program Files\zvprt50>zvprtsrv "Zan Image Printer(color)"
Specify the autostart option if you want to automatically run zvprtsrv.exe for a given printer whenever Windows starts. Because this creates a run subkey under HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\ in the registry file, make sure you have sufficient privileges to write to the registry file when executing the commands below. In Windows Vista, you need to launch an elevated command prompt before running zvprtsrv with the -autostart option: click Start, type cmd into the search box and wait for Command Prompt or cmd.exe to appear in the list, then press CTRL-Shift-Enter.
C:\Program Files\zvprt50>zvprtsrv "Zan Image Printer(bw)" -autostart
C:\Program Files\zvprt50>zvprtsrv "Zan Image Printer(color)" -autostart
Instead of manually running zvprtsrv with the -autostart option, you can also install Zan Image Printer with the "Launch zvprtsrv for this printer when Windows starts" option enabled.

6. To use Zan Image Printer in a Windows Server 2003 RC2 Terminal Server session, the "Create global objects" privilege needs to be enabled by following below steps:

Open Local Policies | User Rights Assignment.

Double-click on the privilege "Create global objects", click the user account (Everyone, Users etc) that you want to add, click Add, and then click OK.

Click OK to save the policy changes.

7. Certain versions of some anti-virus software packages may misidentify Zan Image Printer as a virus. Please temporarily disable or even uninstall the anti-virus software on your computer to identify the problem if Zan Image Printer creates an incomplete image file while printing.

8. If you have configured Zan Image Printer to save to a network folder or mapped network drive, make sure the current user has write privileges for the network folder.

9. If you want all users to use the same printer settings, install Zan Image Printer with the "All users share the same settings" option enabled.

10. If you installed Zan Image Printer with the "All users share the same settings" option enabled, by default the non-admin users don't have write permission to the shared ini setting files folder, so they won't be able to alter the preferences within the Zan Image Printer user interface.

If these above troubleshooting suggestions do not solve your problem, you may need to manually uninstall Zan Image Printer from your computer and reinstall it:
1. Close all printing applications.
2. Open the Printers folder (Start > Printers and Faxes), delete all the copies of Zan Image Printer.
3. Bring up the Task List by right-clicking on the Task Bar and choosing "Task Manager", select zvprtsrv.exe and click the "End Process" button to close all running instances of zvprtsrv.exe.
Run following command from the command prompt if you are unable to stop zvprtsrv.exe from Task Manager:
C:\Program Files\zvprt50>zvprtsrv -stopall
4. Delete the c:\Program Files\zvprt50 folder.
5. Open the command prompt, and type: net stop spooler, this will stop the print spooler service.
6. Delete zvprtmon5.dll and zvprtmonui5.dll from the system32 folder.
7. Open the command prompt, and type: net start spooler, this will restart the print spooler service.

Restrict the supported DPI/paper size to those that will actually be used by your printing application. You can then print to a printer with only your desired paper size/DPI available. For example, if you need to print at 300 x 300 DPI on Letter paper size, during the setup, you can configure the selected printer to only support 300 x 300 DPI and Letter paper size. In this way, the printing application is forced(restricted) to use 300 x 300 DPI and Letter paper size, i.e., the printing application will not be able to switch from 300 x 300 DPI to 600 x 600 DPI and you will no longer have to worry about the printing application overriding or ignoring Zan Image Printer settings.

If you have decided to create printer-friendly versions of images, choose a dpi resolution that is the same as the dpi of the printer that will be used. For example, if printing to a 300 dpi printer, use 300 dpi.

If you are creating images for on-screen viewing or web presentation, you might want to try setting your printer to a lower DPI(e.g. 100 x 100). You don't need the extra data in image that is required for printing. Also, a higher dpi image may not fit on the screen without scrolling.

The generated image file size can be reduced using the following methods:
1. Reduce the dpi resolution e.g. from 300 dpi to 150 dpi.
2. Use a smaller paper size when possible.
3. Print in black and white. If you must print in color, lower the color depth(e.g. from true color to 256 or grayscale).
4. Enable scaling.
5. Try different compression related settings.

Enable the status dialog whenever possible, it is very helpful and will display and update the current printing information on screen automatically.

If you only want to print to monochrome images, always choose the "Black & White" mode from the printer property sheet's Paper/Quality tab. Black & White mode can be used to print monochrome images very quickly.

If you want to print color(256, true color) or grayscale images, choose the "Color" mode from the printer property sheet's Paper/Quality tab. Printing in Color mode can be time consuming if the paper size is large and/or the DPI is high.

Printing at a large paper size and high DPI requires a large amount of memory and will slow the printing process greatly, use a smaller paper and/or lower DPI resolution whenever possible. For normal usage, the paper size can be Letter(United States) or A4(Europe and throughout much of the world), and the resolution can be 300x300 or 200x200 DPI.

JPEG file is lossy even with a QFactor of 100. A JPEG QFactor of around 75 is good for nearly all images.

The size of the uncompressed image file may be tremendously large. The generated image file size depends greatly on the compression method. When used correctly, compression can be extremely beneficial. For TIFF files, try different compression methods to reduce the overall file size. For JPEG files, apply different JPEG quality factors to adjust the file size. For 256/grayscale BMP files, use RLE8 compression to reduce the file size.

Use CCITT Group 4 compression for monochrome TIFF files.

Use Packbits(RLE) compression for Color/Grayscale/True Color TIFF files.

Some image applications or file viewers are unable to open TIFF files with Deflate, LZW, or JPEG compression.

Some image programs cannot open/import compressed TIFF files, use uncompressed TIFF method for these programs.

Some image applications can only open single-strip TIFF files.

The full path for Kodak Imaging Preview in Windows 2000 is: C:\Program Files\Windows NT\Accessories\ImageVue\kodakprv.exe

Specify a fixed file name for PDF/TIFF appending mode.

Revisit folders you opened previously by selecting them from the history folder dropdown list, this will give you fast access to your favorite folders.

The difference between One multi-page and Appending is, for One multi-page, all pages of the current document will be saved to a single multi-page PDF/TIFF file, but for the Appending mode, it will concatenate and merge all pages of multiple documents into one single PDF/TIFF file.

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Zan Image Printer Tips